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Developments in CRM

Why CRM matters

As the UK economy climbs slowly out of recession, companies need to be in good shape to take advantage of every opportunity.

CRM and the recovery

Companies which use CRM software to understand their customers will be the first out of the recession.

10 steps to CRM success

Design and implementation are crucial if you are to get the biggest bang for your buck from your new system.

Social CRM – time to get on board?

Sites like Facebook and Twitter offer companies new ways to engage with customers, as well as invaluable opportunities for data gathering. But beware – you don’t control the message and bad news can spread very quickly in this brave new medium.

Jargon buster

Get beyond the jargon of customer relationship management to find out exactly what the key terms mean.

From the sponsor

Here at Sage CRM Solutions, we offer a toolkit of CRM applications to help you to win new customers, and market, sell to and support your existing customers better.

We understand your business is unique and so our range of CRM applications suit businesses of all sizes and requirements.

Whatever the complexity and scale of your organisation, Sage CRM Solutions can give you greater insight into all areas of your business. With departments working together and a single view of your customers, imagine what you could achieve.

Sage CRM Solutions is a portfolio of
market-leading applications consisting of ACT!, Sage CRM and Sage SalesLogix.

www.talkingaboutcustomers.co.uk

CRM Knowledge Bank

A selection of case studies, white papers, opinion pieces and information from Sage.

For more whitepapers and opinion pieces click here.

Sage 1000 helps Boomer Industries manage profitable growth – case study

Kaysersberg Plastics coordinates Europe-wide operations with help from Sage CRM – case study

Northumberland National Park Authority creates Knowledge Reservoir with SageSales Logix – case study

SageSales Logix Solution fits Sliderobes’ business, with space to expand – case study

The ifs School of Finance counters the opposition with Sage CRM – case study

Sage 1000 helps ROMAgua to build its bathroom business – case study

More CRM Knowledge Bank resources from Sage